Industries

Made to fit your trade.

Each of these is a configuration of the same platform: the capabilities, the questions asked on the call and the playbook that trade needs most, preselected. Never a separate product. Everything can be changed, and anything not on this page can be talked about.

The marks are honest. “Available now” means a client can buy it today; “talk to us” means it is built to fit and priced after a conversation. Nothing here claims a regulated decision: North Star takes the details and books the consultation; it does not give legal, medical or insurance advice.

North Star for Plumbing

A burst pipe does not wait for office hours. The call is answered, the urgency is sorted, the address is taken and the job is booked or put straight through.

The flow

AnswerUrgencyAddressBook / put throughText confirmationOwner notified

Preselected

  • Phone answering, day and night available now
  • After-hours rules available now
  • Appointment scheduling available now
  • Advanced call routing to the on-call tech available now
  • Customer notifications available now

North Star for HVAC

The first hot week of the year is the week the phone cannot be answered. Service calls booked on your hours, the urgent ones put through, the rest taken as a message you can act on.

The flow

AnswerUrgencyAddressBookText confirmationOwner notified

Preselected

  • Phone answering, day and night available now
  • Appointment scheduling available now
  • Business calendar available now
  • Online booking page available now
  • Customer notifications available now

North Star for Electrical

Urgent versus routine, sorted on the call. The panel that is sparking is put through; the ceiling fan is booked for Thursday.

The flow

AnswerUrgencyBook / put throughText confirmationOwner notified

Preselected

  • Phone answering, day and night available now
  • Advanced call routing available now
  • Appointment scheduling available now
  • After-hours rules available now

North Star for Restoration

Water, fire and mold calls come at two in the morning from people having the worst day of their year. Answered calmly, the address taken, the crew notified.

The flow

AnswerUrgencyAddressOn-call crew put throughText confirmationOwner notified

Preselected

  • Phone answering, day and night available now
  • After-hours rules available now
  • Advanced call routing to the on-call crew available now
  • Customer notifications available now

North Star for Roofing

Storm week brings a month of calls in three days. Every one answered, the address taken, the inspection booked, the customer texted a confirmation.

The flow

AnswerAddressBook inspectionText confirmationOwner notified

Preselected

  • Phone answering, day and night available now
  • Appointment scheduling available now
  • Online booking page available now
  • Customer notifications available now

North Star for Contractors

You are on a site with a saw running. The inquiry is answered, the details are taken, the consultation is booked and the message is in your pocket before you have put the saw down.

The flow

AnswerProject detailsBook consultationText confirmationOwner notified

Preselected

  • Phone answering, day and night available now
  • Appointment scheduling available now
  • Business calendar available now
  • Customer notifications available now
  • Marketing campaigns available now

North Star for Property Management

Leasing inquiries answered, showings scheduled, tenant messages taken, maintenance calls sorted by urgency and the emergencies put through to the person on call.

The flow

AnswerLeasing or maintenanceUrgencySchedule showing / put throughText confirmationOwner notified

Preselected

  • Phone answering, day and night available now
  • Advanced call routing available now
  • Appointment scheduling for showings available now
  • After-hours rules available now
  • Connect your property software talk to us

North Star for Auto Service

Appointment booking, the tow request at closing time, and the customer who only wants to know when the car will be ready — answered without pulling anyone out from under a hood.

The flow

AnswerBook / tow requestVehicle detailsText confirmationOwner notified

Preselected

  • Phone answering, day and night available now
  • Appointment scheduling available now
  • Online booking page available now
  • Customer notifications available now

North Star for Law Firms

New-client calls answered, routed by practice area and booked for a consultation. North Star never gives legal advice — it takes the details and books the consultation.

The flow

AnswerPractice areaDetails takenConsultation scheduledText confirmationAttorney notified

Preselected

  • Phone answering, day and night available now
  • Advanced call routing by practice area available now
  • Appointment scheduling available now
  • Customer notifications available now
  • Microsoft 365 — custom connection talk to us

North Star for Veterinary

Scheduling and rescheduling, and the routine questions that tie up the front desk while an animal is on the table.

The flow

AnswerSchedule / rescheduleRoutine questionsText confirmationPractice notified

Preselected

  • Phone answering, day and night available now
  • Appointment scheduling available now
  • Business calendar available now
  • Customer notifications available now

North Star for Senior Care

A family calling about care is calling with their heart in their throat. Answered with patience, the tour or consultation scheduled, the right member of staff put through.

The flow

AnswerFamily inquiryDetails takenTour / consultationText confirmationStaff notified

Preselected

  • Phone answering, day and night available now
  • Appointment scheduling available now
  • Advanced call routing available now
  • Customer notifications available now

Not on the list?

If the phone is where your business starts, it fits.

Garage doors, locksmiths, pest control, towing, landscaping, pool service, appliance repair, cleaning, moving, painting, flooring; dental and medical offices, insurance agencies, accounting firms, storage, child care, salons, real-estate and mortgage offices. The same capabilities, configured for how the work actually arrives.

Book a call (480) 771-2118

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